Why Reactive Support Isn’t Enough
The Cost of Downtime:
- $5,600/minute for average businesses (Gartner)
- 35% of customers abandon after one outage
- 90% of incidents are preventable with proper monitoring
We Provide:
✔ Proactive anomaly detection
✔ <5-minute response SLA
✔ Root cause analysis
Our Monitoring Stack
1. Infrastructure Layer
- Server health (CPU, memory, disk)
- Network latency tracking
- Database performance
2. Application Layer
- Transaction tracing
- API endpoint monitoring
- Error rate alerts
3. Business Layer
- Conversion funnel tracking
- Payment success rates
- Core workflow checks
Incident Response Protocol
1. Detection
- AI-powered anomaly detection
- Threshold-based alerts
2. Triage
- Automated severity classification
- On-call engineer dispatch
3. Resolution
- Runbook execution
- Hotfix deployment
4. Prevention
- Post-mortem analysis
- Architecture improvements
Key Monitoring Tools
| Function |
Enterprise Grade |
Cost-Effective |
| APM |
New Relic, Datadog |
Sentry, UptimeRobot |
| Logs |
Splunk, ELK Stack |
Papertrail, Loggly |
| Synthetic |
Catchpoint |
Checkly, StatusCake |
Industries We Protect
FinTech
- Fraud pattern detection
- Payment gateway monitoring
eCommerce
- Checkout flow assurance
- Inventory sync alerts
HealthTech
- HIPAA-compliant logging
- Appointment system watches
Service Level Guarantees
99.99% Uptime for monitored components
15% Faster mean-time-to-resolution
90% Fewer severity-1 incidents
